Master the skills you need for success in todayas rapidly changing work environment with the useful, practical management tools and insights found only in ADMINISTRATIVE MANAGEMENT: SETTING PEOPLE UP FOR SUCCESS. Discover the keys to functioning at the highest level in todayas professional work environment. This unique book helps you both navigate and respond effectively to contemporary work challenges. The authors use their extensive experience to emphasize practical, valuable tools that truly set you up for success. A concise, reader-friendly approach introduces basic, critical management concepts that help you fully understand the goals, functions, and responsibilities of managers. You learn how to identify opportunities to package your skills and sell your strengths for both immediate and long-term professional success. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.critical incidents an appraisal technique in which specific instances of inferior and superior performance are documented ... For example, a customer service representative could be measured by the number of customers whose problems wereanbsp;...
Title | : | Administrative Management: Setting People Up for Success |
Author | : | Charlene Cassidy, Bob Kreitner, Susie VanHuss |
Publisher | : | Cengage Learning - 2014-01-01 |
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